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T’s & C’s - the dull but necessary stuff
1. Bookings and Deposits
Upon booking your photographic session a deposit of £100 will be required to secure your booking. This can be paid by Paypal or by sending a cheque. Bookings can not be confirmed until has been processed.
2. Confirmation
Once a booking has been accepted, a confirmation email or letter will be issued detailing the dates and times of the booking as well as confirming the deposit payment. We respectfully ask you to check these confirmation details to ensure correctness and accuracy.
3. Cancellation
i.Your right to cancel.
You have the right to cancel your session anytime within seven days of making your booking without any financial penalty and your deposit will be refunded in full. (NB this does not apply to late availability bookings made within 28 days of the session date.)
ii.Cancellation of Session.
Whilst we will always do our very best to accommodate any cancellations or postponements we do reserve the right to make the following charges with respect to your session fees where we feel it necessary to minimise our losses due to your cancellation or postponement.
iii.Cancellation with more than 28 days notice:-
A refund of your deposit will be made minus a £5 fee to cover card transaction charges and administration costs.
iv.Cancellation with less that 28 days notice:-
50% deposit payment will be forfeited.
v.Cancellation of less than 7 days notice:-
Your deposit will be forfeited.
4. Postponements
i.Postponement with more than 28 days notice:-
Your deposit will be held towards your new booking.
ii.Postponement with less than 28 days notice:-
Every attempt will be made to fill your appointment by notifying other prospective clients. In the event of us being able to book another client into this date, then your deposit will be held towards your new booking. If the date cannot be filled, your deposit will be forfeit and you will need to pay a new deposit to book another date.
iii.Postponement of less than 7 days notice:-
This will be treated as a cancellation - see 3v
5. Punctuality
Please ensure you are on time for your session as late arrivals can have a knock on effect to other appointments. We will always do our very best to accommodate our clients who have experienced travel problems or other difficulties which may cause delay but to be fair to our other clients and staff who may be affected by late arrivals we reserve the right to implement the following.
i.Up to 30 minutes late for your session:-
Whilst not ideal we will where possible make every attempt to absorb this time so as not to have a detrimental effect on your session. However, we respectfully reserve the right to deduct this time from your overall session time.
ii.More than 30 minutes late for your session :-
Arriving more than 30 minutes late for a session can have a detrimental effect on the shoot and where we feel it unfeasible to continue with the shoot or be unable produce enough quality images in the time given to produce the final product then we respectfully reserve the right to cancel the session.
6. Payment
i.Sessions must be paid for in full on the day of session on completion of the shoot. Payment can be made by cash, or Paypal. We no longer accept personal cheques for payment of the balance of photo shoots.
ii.Payment for package upgrades and additional products must be made at the time of ordering. Please note that no editing/finishing will commence on extra images or products until full payment has been received.
.
1. Bookings and Deposits
Upon booking your photographic session a deposit of £100 will be required to secure your booking. This can be paid by Paypal or by sending a cheque. Bookings can not be confirmed until has been processed.
2. Confirmation
Once a booking has been accepted, a confirmation email or letter will be issued detailing the dates and times of the booking as well as confirming the deposit payment. We respectfully ask you to check these confirmation details to ensure correctness and accuracy.
3. Cancellation
i.Your right to cancel.
You have the right to cancel your session anytime within seven days of making your booking without any financial penalty and your deposit will be refunded in full. (NB this does not apply to late availability bookings made within 28 days of the session date.)
ii.Cancellation of Session.
Whilst we will always do our very best to accommodate any cancellations or postponements we do reserve the right to make the following charges with respect to your session fees where we feel it necessary to minimise our losses due to your cancellation or postponement.
iii.Cancellation with more than 28 days notice:-
A refund of your deposit will be made minus a £5 fee to cover card transaction charges and administration costs.
iv.Cancellation with less that 28 days notice:-
50% deposit payment will be forfeited.
v.Cancellation of less than 7 days notice:-
Your deposit will be forfeited.
4. Postponements
i.Postponement with more than 28 days notice:-
Your deposit will be held towards your new booking.
ii.Postponement with less than 28 days notice:-
Every attempt will be made to fill your appointment by notifying other prospective clients. In the event of us being able to book another client into this date, then your deposit will be held towards your new booking. If the date cannot be filled, your deposit will be forfeit and you will need to pay a new deposit to book another date.
iii.Postponement of less than 7 days notice:-
This will be treated as a cancellation - see 3v
5. Punctuality
Please ensure you are on time for your session as late arrivals can have a knock on effect to other appointments. We will always do our very best to accommodate our clients who have experienced travel problems or other difficulties which may cause delay but to be fair to our other clients and staff who may be affected by late arrivals we reserve the right to implement the following.
i.Up to 30 minutes late for your session:-
Whilst not ideal we will where possible make every attempt to absorb this time so as not to have a detrimental effect on your session. However, we respectfully reserve the right to deduct this time from your overall session time.
ii.More than 30 minutes late for your session :-
Arriving more than 30 minutes late for a session can have a detrimental effect on the shoot and where we feel it unfeasible to continue with the shoot or be unable produce enough quality images in the time given to produce the final product then we respectfully reserve the right to cancel the session.
6. Payment
i.Sessions must be paid for in full on the day of session on completion of the shoot. Payment can be made by cash, or Paypal. We no longer accept personal cheques for payment of the balance of photo shoots.
ii.Payment for package upgrades and additional products must be made at the time of ordering. Please note that no editing/finishing will commence on extra images or products until full payment has been received.
.